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At Naturrd, we take great care in handcrafting and packaging each product with love and attention to detail. Your satisfaction matters deeply to us, and we’re committed to delivering high-quality, clean beauty that you can trust.

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Please Note:

As our products are made in small batches using natural and preservative-safe ingredients, we do not offer refunds or exchanges once a product is purchased.

In Case of Damage:

If your order arrives damaged, please reach out to us within 48 hours of delivery with:

• Clear photos of the damaged product and packaging

• Your order ID and contact details

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After a thorough inspection, if your claim is approved, we will issue a store credit note that can be used toward your next purchase.

The final decision regarding damage claims will rest with Team Naturrd, and we appreciate your understanding and support.

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Need Help?

For any concerns or queries, drop us a message at [your email/contact form link]. We're here to help in any way we can.